Some of the Content under the premium category may be availed and accessed only by Users who have opted for any of the specific subscription plan as offered on the Service, from time to time ("Subscription User").We may offer different kinds of subscription plans (monthly, quarterly, half yearly, yearly or any other period as offered on the Service) each of these subscription plans will be subject to different limitations and restrictions, the cost and/or period of each of these subscription plans may vary (each as “Subscription Plan”). No free trial period shall be provided for subscribing the Subscription Plan and even after subscribing to the Subscription Plan unless otherwise offered by WIN at its sole discretion.
We shall have the discretion to make certain Content that is a part of the subscription available to You on more than one end user compatible system concurrently. We shall also have the discretion to make certain Content whether forms a part of any subscription plan or otherwise, available to You under one Account and more than one device concurrently.
To become a Subscription User, You will be required to either create an account which will contain information like Your Apple and/or Facebook account and/or Google account, and/or mobile number, as the case may be (“Account”). Some of this information might need to be verified by You to proceed further through one-time-password to be sent to the User registered mobile number. You should at all times while accessing/using the Service (i) be a registered subscriber of Win Welfare Foundation; (ii) hold a valid Account (as defined above) with Win Welfare Foundation. If You have reason to believe that Your Account details have been obtained by another without consent, You should contact Win Welfare Foundation at support@winfoundation.in immediately to suspend Your Account and cancel any unauthorized subscription orders or payments (if any) that may be pending. Please be aware that subscription orders or payments (if any) can only be cancelled up until provision of Services has commenced. In the event that an unauthorized provision commences prior to Your notifying as required under this section of the unauthorized nature of the order or payment, We will suspend provision of Services and the withdrawal of any scheduled payments pending investigation. Following investigation, it shall be determined at sole discretion of WIN, whether or not to cancel the Services and permit a full or partial refund of the payment for unauthorized order or revalidate Your Account post reverification and revalidation.

Subscription Fee And Subscription Term

After successful creation of the Account, You will be required to pay a subscription fee for accessing the Service in the territory where You reside, depending on one or more of the subscription packages options as made available by Win Welfare Foundation from time-to-time (“Subscription Fee”). The Subscription Fee specified for each Subscription plan is inclusive of applicable taxes.

You will be required to pay the Subscription Fee through the App purchases or through other modes as prescribed or may be available. On successful completion of the payment towards the Subscription Fee and post authentication, Service subscribed by You will become active and You will be granted access to the Service. In certain cases, post completion of the payment of the Subscription Fee, Your Service activation may be delayed due to operational and/or technical reasons. The subscription packages opted by You will be applicable for a specified period (“Subscription Term”) which may be either on monthly basis, quarterly basis or yearly basis, or as indicated on the Win Welfare Foundation, from the date You subscribed the Service. Service shall remain active for the relevant Subscription Term. You can access the status of Your subscription anytime through the "Account" section on Your profile page.

We reserve the right to change, terminate or otherwise amend the subscription packages and/or Subscription Fees and/or billing cycles at our sole discretion and at any time. Such changes shall be effective/ applicable post completion of the ongoing Subscription Term already availed by the User. In case of revision in the Subscription Fee for a particular membership plan or for any extension or renewal period, Win Welfare Foundation may give You an advance notice of such revision whether by way of notification on the Service itself or through Your registered e-mail or registered mobile number (as the case may be). Your continued use of the Service post such notification upon commencement of renewal or extension period, shall be construed as acceptance of the revised Subscription Fees.

Return and Refunds

The Subscription Fees paid are non-refundable irrespective of whether the Service have been availed and/or consumed. Your subscription plan will continue to remain active till the end of the Subscription Term, irrespective of when You cancel the Service. In event of any fraudulent transaction, post successful verification and confirmation from third-party payment gateways / service providers, engaged to process and facilitate the payment of the Subscription Fee, we may forfeit the Subscription Fee during the Subscription Term post which Your subscription will be deactivated, and Your access to Subscription Service shall be revoked. Any changes in the subscription plan opted by You is effective only after the expiry of the current Subscription Term for which You have already been billed. Accordingly, the Service as per revised plan opted by You shall be effective only after the expiry of the then current Subscription Term. In the event you decide to upgrade the existing / ongoing subscription pack, the terms for such subscription will be accordingly adjusted and extended for the additional term. Subject to the User opting for a subscription pack of higher value than the existing Subscription pack. Post cancellation of Your subscription, if You wish to re-subscribe to the Service, You may do so from Your "Account" page.

Terms For Billing, Payment And Cancellation

The Subscription Fee will be billed as per Your selected Payment Method (defined hereunder) for the subscription plan selected by You at the beginning of Your Subscription Term and on each subsequent renewal automatically (as per the subscription plan chosen by You) unless and until You cancel the Service, or the Service is otherwise suspended or discontinued pursuant to this User Agreement. To view/ check the commencement date for Your next renewal period or to cancel the Service, You need to visit the "Account" section on Your profile page. It may take a few days for Your payment made to WIN to be reflected in Your "Account" section. "Payment Method" shall mean all the approved methods as available to the Users to process and facilitate the payment of the Subscription Fee for accessing the Subscription Services.

You shall be governed by the Terms of Use and Privacy Policy of the third-party payment gateways / service providers, engaged to process and facilitate the payment of the Subscription Fee for accessing the Subscription Services.

You are responsible for the accuracy and authenticity of the information provided by You, including the bank account number/credit card details and any other information requested by the payment gateway service provider during the subscription process. We further clarify that We do not receive or collect any of Your financial information including bank account number, credit card and/or debit card number, one-time-password sent by Your bank, passwords, bank customer IDs etc., and will not be responsible for misuse of such information by anyone. You agree and acknowledge that WIN shall not be liable and in no way be held responsible for any losses whatsoever, whether direct, indirect, incidental or consequential, including without limitation any losses due to delay in processing of payment instruction or any credit card/debit card/banking fraud.

You can file any complaint related to payment processing by writing to the third-party payment gateway / payment processing service provider, on the email provided by them.

Any and all payments made under the User Agreement are non-refundable, and we do not provide refunds or credits for any partial-month subscription periods for any and all reason except if You have reason to believe that Your Account details have been obtained by another without consent. In such an event, You should immediately contact the third-party payment gateway / payment processing service provider (on the email provided by them) for resolution.